Privacy Policy

Effective Date: Mar 10, 2026
Last Updated: Mar 10, 2026

Vekktor AI (“Vekktor AI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information in a transparent, fair, and secure manner. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, interact with our services, communicate with us, or otherwise engage with Vekktor AI.

This Privacy Policy is intended for users in the United States and Canada. It is designed to support compliance with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”), Quebec’s Law 25 where applicable, and California privacy requirements, which emphasize notice, individual rights, limited use, and transparency.

By using our website or services, you acknowledge that you have read this Privacy Policy. Where required by law, we will obtain your consent before collecting, using, or disclosing your personal information.

Scope and data we collect

This Privacy Policy applies to information collected through:

     

      • Our website.

      • Contact forms, newsletter sign-ups, demo requests, and account registration pages.

      • Email, chat, and other business communications.

      • Product usage and technical interactions with our platform, if applicable.

    Depending on how you interact with us, we may collect the following categories of information:

       

        • Contact information: name, work email, phone number, company name, job title, billing or mailing address.

        • Account information: login credentials, account preferences, profile information, authentication data.

        • Transaction information: purchase records, subscription details, invoices, payment status, and related business records.

        • Usage information: IP address, browser type, device type, operating system, referring URLs, pages viewed, clicks, timestamps, and similar website or platform interaction data.

        • Communications: messages you send to us, support requests, feedback, survey responses, and meeting or correspondence records.

        • Marketing information: preferences regarding newsletters, campaigns, event invitations, and content downloads.

        • Sensitive information: we do not intentionally collect sensitive personal information unless it is reasonably necessary and permitted by law, and where required we will provide additional notice and obtain appropriate consent. California rules also recognize rights related to limiting the use of sensitive personal information.

      We collect personal information only to the extent reasonably necessary for identified purposes, consistent with data minimization and limited-use principles recognized under Canadian privacy requirements.

      How we collect and use information

      We may collect information:

         

          • Directly from you, such as when you complete a form, request a demo, create an account, subscribe to updates, make a purchase, or contact us.

          • Automatically through cookies and similar technologies, subject to applicable consent requirements.

          • From service providers, analytics vendors, payment processors, business partners, or publicly available sources where permitted by law.

        We may use personal information for the following purposes:

           

            • To provide, operate, maintain, secure, and improve our website and services.

            • To create and manage accounts.

            • To respond to inquiries, support requests, and business communications.

            • To process transactions, subscriptions, and related administrative activities.

            • To send service-related notices, updates, security alerts, and transactional communications.

            • To send marketing communications where permitted by law and consistent with your choices.

            • To detect, prevent, investigate, or address fraud, abuse, security incidents, or illegal activity.

            • To comply with legal, regulatory, contractual, and internal governance requirements.

            • To perform internal analytics, quality assurance, troubleshooting, and business operations.

          Where consent is required, we will ask for it at or before the time of collection. Quebec privacy guidance emphasizes clear, informed consent and privacy-protective defaults, including confidentiality by default in certain contexts.

          Cookies, disclosures, rights, and website clauses

          We may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, analyze traffic, improve functionality, and support security. Where required by law, we use an opt-in approach for non-essential cookies and similar tracking technologies.

           

          We may disclose personal information to trusted service providers that perform services on our behalf, such as website hosting, cloud storage, analytics, payment processing, customer support, communications delivery, security monitoring, and professional advisory services. We may also disclose information where necessary in connection with a merger, financing, acquisition, or sale of assets, or where required to comply with law, enforce our terms, protect rights and safety, or investigate wrongdoing.

          Vekktor AI does not sell personal information, and it does not use personal information, customer content, or user inputs to train Vekktor AI’s proprietary AI models or to permit third parties to train their AI models on that data. Clear disclosures around “sale” of data and user rights are central features of California privacy law, and your earlier direction was that Vekktor AI does neither.

           

          Depending on where you live and subject to legal limits and verification, you may have the right to:

             

              • Request access to the personal information we hold about you.

              • Request correction of inaccurate information.

              • Request deletion of personal information.

              • Receive information about the categories of information we collect, the purposes for collection, and the categories of third parties to whom we disclose it.

              • Withdraw consent, where processing is based on consent.

              • Request information about the use of sensitive personal information and, where applicable, limit certain uses of it.

              • Be free from unlawful discrimination for exercising privacy rights.
                California and Canadian privacy frameworks both recognize access, correction, deletion, and transparency rights, though details differ by jurisdiction.

            To submit a privacy request, contact us at:
            Privacy Officer: Chief Privacy Officer
            Email: [[email protected]]

             

            We may need to verify your identity before fulfilling certain requests. California guidance specifically contemplates identity verification before providing certain sensitive or detailed disclosures.

            We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, to maintain business and legal records, resolve disputes, enforce agreements, and comply with legal obligations. When retention is no longer required, we will delete, anonymize, or securely dispose of personal information in accordance with our retention practices and applicable law.

             

            We use administrative, technical, physical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Canadian privacy frameworks require appropriate safeguards, and California rules increasingly emphasize security governance and audits for organizations that meet certain thresholds.

            Your information may be stored or processed outside your province, state, or country, including in the United States or Canada, where privacy laws may differ from those in your home jurisdiction. Quebec privacy expectations highlight assessment of cross-border processing and privacy impacts in certain cases.

             

            Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children without authorization where required by law. If you believe a child has provided personal information to us, contact us so we can review and delete it if appropriate.

             

            Our website may contain links to third-party websites, plug-ins, or services that we do not control. We are not responsible for the privacy, security, or content practices of third parties, and we encourage you to review their privacy policies.

            We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will update the “Last Updated” date and take additional steps where required by law.

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