Terms of Service

Effective Date: March 9, 2026
Last Updated: March 9, 2026

Welcome to Vekktor AI. These Terms of Service (“Terms”) govern your access to and use of the Vekktor AI website, platform, software, tools, APIs, content, and related services (collectively, the “Services”) provided by VekktorAI Inc. d/b/a Vekktor AI (“Vekktor AI,” “we,” “us,” or “our”).

By accessing or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms, and “you” includes both you and that entity. If you do not agree to these Terms, do not access or use the Services.

These Terms apply to all visitors, users, customers, and others who access or use the Services.

1. Eligibility

You must be at least the age of majority in your place of residence, and in any event at least 18 years old, to use the Services unless your use is authorized and supervised by a parent, guardian, school, or employer as permitted by law and by us in writing.

You represent and warrant that:

  • You have the legal capacity to enter into these Terms.
  • The information you provide to us is accurate and complete.
  • Your use of the Services will comply with all applicable laws, regulations, and contractual obligations.

2. Services

Vekktor AI provides software, AI-enabled tools, information services, and related website functionality. We may add, remove, modify, suspend, or discontinue any part of the Services at any time, with or without notice, except where applicable law requires otherwise.

The Services may include features labeled as beta, preview, trial, pilot, or evaluation features. Those features may be incomplete, subject to change, and offered “as is” without any commitment that they will be made generally available.

3. Accounts

Some features may require you to create an account. You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account and devices.
  • All activities that occur under your account, whether or not authorized by you.

You must notify us promptly at [email protected] if you suspect unauthorized use of your account or any security incident affecting the Services. We may suspend or disable accounts that we believe are compromised or being used in violation of these Terms.

4. Acceptable use

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to, and not to permit any third party to:

  • Use the Services in violation of any law, regulation, court order, or third-party right.
  • Upload, submit, store, or transmit content that is unlawful, defamatory, obscene, infringing, fraudulent, harassing, abusive, or otherwise harmful.
  • Use the Services to exploit, harm, or attempt to exploit minors.
  • Reverse engineer, decompile, disassemble, copy, frame, mirror, scrape, benchmark, or otherwise attempt to derive source code, models, algorithms, or underlying components of the Services, except where prohibited by law from restricting those rights.
  • Interfere with or disrupt the integrity, security, performance, or operation of the Services.
  • Probe, scan, or test the vulnerability of any system or network without authorization.
  • Circumvent any rate limits, access restrictions, security controls, or usage policies.
  • Introduce malware, viruses, ransomware, Trojan horses, worms, or other harmful code.
  • Use the Services to build or support a competing product or service.
  • Use automated means to access or collect data from the Services except through authorized interfaces or with our prior written consent.
  • Submit personal information or confidential information unless you have the legal right to do so and have provided any required notices and obtained any required consents.

5. Customer content

“Customer Content” means prompts, inputs, files, text, images, data, documents, code, and other materials that you or your authorized users submit to the Services, as well as output generated specifically from such inputs for you, except to the extent the output includes our preexisting materials or third-party materials.

You retain ownership of your Customer Content, subject to the rights you grant in these Terms. You grant Vekktor AI a non-exclusive, worldwide, limited, revocable license to host, copy, transmit, process, display, modify as technically necessary, and otherwise use Customer Content solely:

  • To provide, maintain, secure, and support the Services.
  • To prevent fraud, abuse, and security incidents.
  • To comply with law and enforce these Terms.
  • For other limited purposes expressly authorized by you in writing.

We do not acquire ownership of your Customer Content merely because you use the Services. Except as expressly described in our Privacy Policy or a separate written agreement, we do not use your personal information, submitted confidential business information, or customer content to train Vekktor AI’s proprietary foundation or general-purpose AI models.

You represent and warrant that:

  • You own or control all rights necessary to submit Customer Content.
  • Your Customer Content, and our permitted use of it, will not violate any law or third-party rights.
  • You have provided any notices and obtained any consents required for personal information included in Customer Content.

6. AI features and output

The Services may generate responses, recommendations, summaries, classifications, code, insights, or other output using automated or AI-based systems (“Output”). AI-generated Output may be incomplete, inaccurate, biased, out of date, or unsuitable for your specific use case.

You are solely responsible for reviewing, validating, and determining whether Output is appropriate for your use before relying on it. You must not rely on the Services or any Output as a substitute for independent professional judgment, including legal, medical, accounting, tax, employment, engineering, compliance, or other regulated advice.

You acknowledge and agree that:

  • Output may not be unique and similar output may be generated for other users.
  • The Services may reflect limitations inherent to machine learning and probabilistic systems.
  • You are responsible for all decisions, actions, and omissions based on your use of the Services or any Output.

7. Feedback

If you provide suggestions, ideas, enhancement requests, recommendations, corrections, or other feedback about the Services (“Feedback”), you grant Vekktor AI a perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free license to use, reproduce, modify, distribute, commercialize, and otherwise exploit that Feedback for any lawful purpose without restriction or compensation to you. This section does not give us ownership of your confidential Customer Content beyond Feedback that you voluntarily provide for product improvement.

8. Intellectual property

The Services, including all software, models, workflows, interfaces, designs, logos, trademarks, service marks, text, graphics, compilations, and underlying technology, are owned by Vekktor AI or its licensors and are protected by intellectual property and other laws.

Except for the limited rights expressly granted in these Terms, no right, title, or interest in or to the Services is transferred to you. You may not use Vekktor AI’s name, logo, branding, or other proprietary materials without our prior written consent, except to identify us factually as a service provider.

9. Subscriptions, fees, and payment

If you purchase a paid plan, subscription, or other offering, you agree to pay all applicable fees, taxes, and charges described at the time of purchase. Unless otherwise stated in a separate order form or agreement:

  • Fees are stated in the currency shown at checkout.
  • Payments are due in advance on a recurring basis for subscription services.
  • Fees are non-refundable except as required by law or expressly stated otherwise.
  • We may change pricing prospectively upon reasonable notice.

If your payment method fails, we may suspend or terminate access to paid features. You authorize us and our payment processors to charge your selected payment method for recurring and one-time fees, applicable taxes, and any past-due amounts.

10. Trials and promotions

We may offer free trials, pilot access, promotional credits, discounts, or other limited offers. Unless otherwise stated in writing:

  • They are provided for a limited time and may be modified or withdrawn at any time.
  • They have no cash value and are non-transferable.
  • Additional terms may apply to the specific offer.

At the end of a trial, your access may end automatically unless you upgrade or unless we state otherwise at the time of the offer.

11. Third-party services

The Services may integrate with or link to third-party websites, products, software, APIs, content, or services. We do not control and are not responsible for third-party services, including their availability, security, accuracy, legality, or privacy practices.

Your use of third-party services is governed by the applicable third-party terms and privacy policies. Vekktor AI is not liable for any loss or damage arising from your use of third-party services.

12. Confidentiality

If you disclose non-public business, technical, financial, or operational information to us that is identified as confidential or that reasonably should be understood to be confidential, we will use reasonable measures to protect that information and use it only as necessary to provide the Services, comply with law, resolve security issues, or enforce our agreements.

This section does not apply to information that:

  • Is or becomes public through no breach by us.
  • Was already lawfully known to us without confidentiality obligations.
  • Is lawfully received from a third party without confidentiality restrictions.
  • Is independently developed without use of your confidential information.

If we are legally required to disclose confidential information, we may do so to the extent required by law.

13. Privacy

Our collection, use, disclosure, and protection of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you acknowledge that we may process personal information in accordance with the Privacy Policy and applicable law.

Where you provide personal information about another person, you represent that you have authority to do so and that any required notices and consents have been obtained.

The next sections contain the core legal protections that most comprehensive website terms include, including suspension rights, disclaimers, liability limits, and dispute language. You should set the governing law, court venue, and arbitration approach based on where Vekktor AI is incorporated and where it prefers to resolve disputes.

14. Suspension and termination

We may suspend, restrict, or terminate your access to all or part of the Services immediately, with or without notice, if:

  • You violate these Terms or any applicable policy.
  • We reasonably suspect fraud, abuse, unlawful conduct, or security risks.
  • Required by law, regulation, subpoena, court order, or governmental request.
  • Your use creates risk, harm, or liability for Vekktor AI, our users, or third parties.
  • You fail to pay fees when due.

You may stop using the Services at any time. Upon termination:

  • Your right to use the Services ends immediately.
  • We may delete or disable access to Customer Content in accordance with our retention practices, legal obligations, and any applicable written agreement.
  • Sections that by their nature should survive termination will survive, including ownership, feedback, disclaimers, liability limitations, indemnity, payment obligations, dispute terms, and general provisions.

15. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. VEKKTOR AI AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, CONDITIONS, REPRESENTATIONS, AND GUARANTEES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR COLLATERAL, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, OR THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Without limiting the foregoing, Vekktor AI does not warrant that:

  • The Services or any Output will meet your requirements or expectations.
  • The Services will be uninterrupted, timely, secure, or error-free.
  • Any defects will be corrected.
  • Any Output will be accurate, complete, lawful, reliable, or suitable for your intended use.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL VEKKTOR AI OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VEKKTOR AI’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

  • THE AMOUNTS PAID BY YOU TO VEKKTOR AI FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR
  • USD $100.

The foregoing limitations apply regardless of the theory of liability, whether in contract, tort, negligence, strict liability, statute, restitution, or otherwise. Some jurisdictions do not permit certain liability limitations, so parts of this section may not apply to you.

17. Indemnification

You agree to defend, indemnify, and hold harmless Vekktor AI and its affiliates, officers, directors, employees, contractors, licensors, and service providers from and against any claims, demands, actions, proceedings, damages, judgments, settlements, penalties, fines, costs, and expenses, including reasonable legal fees, arising out of or related to:

  • Your use or misuse of the Services.
  • Your Customer Content.
  • Your violation of these Terms.
  • Your violation of any law, regulation, or third-party right.
  • Any dispute between you and another user or third party relating to your use of the Services.

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with us in that defense.

18. Compliance with laws

You agree to use the Services in compliance with all applicable laws, including laws relating to privacy, data protection, consumer protection, intellectual property, sanctions, anti-bribery, accessibility, and export controls.

You may not use, export, re-export, transfer, or release the Services or any related technology in violation of applicable export control or sanctions laws. You represent that you are not located in, under the control of, or a resident of any restricted jurisdiction to the extent such restrictions apply.

19. Governing law and dispute resolution

Arbitration:
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by final and binding confidential arbitration administered byADR Institute of Canada (ADRIC) in Toronto, Ontario, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property, confidential information, or security interests.

Consumer note:
If you serve both businesses and consumers, your arbitration, class-action waiver, and venue clauses should be reviewed for enforceability in the jurisdictions where you operate.

20. Changes to the Services or Terms

We may modify these Terms from time to time. When we make material changes, we will post the updated Terms and update the “Last Updated” date, and where required by law we will provide additional notice.

Your continued use of the Services after the effective date of updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services.

21. Electronic communications

By using the Services, you consent to receive electronic communications from us, including notices, disclosures, invoices, security alerts, and service-related messages. You agree that electronic communications satisfy any legal requirement that such communications be in writing, except where applicable law requires a different method.

22. Entire agreement

These Terms, together with the Privacy Policy and any applicable order form, master services agreement, data processing agreement, or other written agreement between you and Vekktor AI, constitute the entire agreement between you and Vekktor AI regarding the Services and supersede prior or contemporaneous understandings relating to the same subject matter.

23. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

24. Waiver

No failure or delay by Vekktor AI in exercising any right, remedy, power, or privilege under these Terms will operate as a waiver. Any waiver must be in writing and signed by an authorized representative of Vekktor AI.

25. Assignment

You may not assign, transfer, delegate, or sublicense these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of assets.

26. Force majeure

Vekktor AI is not liable for any delay or failure to perform resulting from causes beyond its reasonable control, including natural disasters, epidemics, pandemics, labor disputes, internet or utility failures, cyberattacks, civil unrest, war, terrorism, governmental actions, embargoes, or failures of suppliers or service providers.

27. Contact information

If you have questions about these Terms, contact us at:

Vekktor AI
VekktorAI Inc.
Email: [email protected]

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